FAQ

Africa Travel

Q: Will someone meet us at the airport on arrival?
A: Your Freewalker Guide will be waiting at arrivals to meet you and take you to your accommodation. Your Guide will be with you for duration of your Freewalker tour and make sure that you depart safely.

Q: Is tipping expected and what should I give?
A: It is customary to include a 10% - 15% tip at restaurants and a 10% tip to adventure guides at various activities. Your Freewalker Guide, who will be with you from arrival to departure and ensure that the tour runs smoothly works on between $50 - $100 per day, although that is entirely up to you.

Q: Where can I exchange currency?
A: You will be required to declare all foreign currency when entering/exiting South Africa, therefore we advise that you only exchange money needed for the tours. Money can be exchanged at most airports, banks, shopping centers and even hotels and lodges. The currency in South Africa is the South African Rand. Rands should be used for meals and spending money, as well as adventure activities and tipping, although it is easy to use your credit card at almost any place.

Q: Can I use my credit card in South Africa?
A: All major credit cards, including Visa, American Express, Diners Club, MasterCard, are accepted at most hotels, shops, restaurants and activities. Proof of identification may be requested in some instances and it is useful to carry a passport or some copied proof of identification.

Q: Is the tap water safe to drink?
A: Tap water is safe to drink throughout South Africa, except in some rural areas. Bottled water is available everywhere for those who prefer.

Q: Are there any special health requirements when traveling in South Africa?
A: Yellow fever shots and certificate are required to enter South Africa if you traveled through the yellow fever belt. If special medication is rewired please have enough to last the duration of the tour. You should also consult your doctor for the best medication if you will be traveling through malaria areas in South Africa. If you do experience any symptoms of tick bite or malaria, consult your doctor immediately. In the summer months you will need to check for ticks if you enter safari areas. Tick bite fever is a serious problem if contracted.

Q: Is South Africa Malaria free?
A: The Western Cape to Eastern Cape, along the Garden route is completely malaria free. If families extend their tour towards certain parts of KwaZulu-Natal and Kruger National Park, then malaria precautions should be taken. Big 5 safari options in the Eastern Cape are malaria free and would be a good way to travel from Cape Town to Safari with the family or Group.

Q: Should I take out travel insurance before heading to South Africa?
A: It is advisable to take out adequate travel insurance before departure. Freewalker is a fully insured company.

Q: Is South Africa a good family destination?
A: South Africa is a great family destination and has activities for children of all ages and an incredible variety of family activities. Our family tours usually begin or end in Cape Town and follow the World famous Garden Route. The Garden Route is renowned for having numerous towns along the way with activities such as Whale watching safaris, Great White Shark cage diving, tree top and waterfall ziplining, river cruises, Table Mountain cable car, paragliding, kayaking, diving, snorkeling, coastal hikes, sight-seeing, wine tastings and tours, cultural activities, historical sites, scenic drives and plenty more. We have traveled with families with 3 generations before and it has all been a trip of a life time. Families will be given a list of activities to choose from when inquiring about the tour.

Q: When is the best time to visit South Africa?
A: Summer runs from October to April with days being sunny and plentiful. Winters run between May to August, but temperatures are still good. The majority of our American family tours take place in our winter months as it is quiet season here but the weather is still good enough to get out there each day. Throughout the summer months we find the European travelers frequenting South Africa.

Day Tours

Q: Do you offer marine safaris?
A: In our tailor-made section you are able to book an ocean safari from the Port Elizabeth harbor. Please forward your request to info@freewalker.co.za

Q: Where can I do horse riding safaris?
A: Addo and Amakhala offer horse riding safaris

Q: What do I need to bring on safari?
A: Comfortable clothes, walking shoes, warm jacket for evenings and night/morning drives, swimwear, sunscreen, hats, cameras, long pants, change of clothing for following day, binoculars, chargers for electronics, cash for tipping guides & staff, bug repellent and water.

Q: Are young children welcome?
A: Young children below the age of 5 are not allowed on select reserves, please enquire about the possibility in your booking

Q: Will there be wifi at the accommodation?
A: There will be wifi at the safari lodges and guest areas, although the speed is not guaranteed as you are out in nature.

Q: Do I need vaccinations/medications during safari?
A: The Eastern Cape safari region is malaria free, so you do not need anything.

Q: Can I forward special meal request/allergies?
A: Please submit any special requests in your booking enquiry and we will make sure its done. (vegan, vegetarian, gluten free etc)

Q: Will I be able to see the BIG 5 on safari?
A: If you book your safari experience at Amakhala, Shamwari, Kariega and Pumba then there is a high possibility of seeing the Big 5. Although we cannot guarantee the sightings of all the species, the chances are always there. You will get to see a wide variety of South African species on all safaris.

Q: How can I pay for the booking?
A: Preferably an EFT is best, but cash is accepted. There is the option of paying for the booking at your accommodation with credit card. Please forward proof of payment to info@freewalker.co.za (If paying by EFT)

Q: What is excluded in package rate?
A: Guide gratuities, souvenir shopping. Please check each unique package for detailed information

Exclusive Tours

Q: Will someone meet us at the airport on arrival?
A: Your Freewalker Guide will be waiting at arrivals to meet you and take you to your accommodation. Your Guide will be with you for duration of your Freewalker tour and make sure that you depart safely.

Q: Is tipping expected and what should I give?
A: It is customary to include a 10% - 15% tip at restaurants and a 10% tip to adventure guides at various activities. Your Freewalker Guide, who will be with you from arrival to departure and ensure that the tour runs smoothly works on between $50 - $100 per day, although that is entirely up to you.

Q: Where can I exchange currency?
A: You will be required to declare all foreign currency when entering/exiting South Africa, therefore we advise that you only exchange money needed for the tours. Money can be exchanged at most airports, banks, shopping centers and even hotels and lodges. The currency in South Africa is the South African Rand. Rands should be used for meals and spending money, as well as adventure activities and tipping, although it is easy to use your credit card at almost any place.

Q: Can I use my credit card in South Africa?
A: All major credit cards, including Visa, American Express, Diners Club, MasterCard, are accepted at most hotels, shops, restaurants and activities. Proof of identification may be requested in some instances and it is useful to carry a passport or some copied proof of identification.

Q: Is the tap water safe to drink?
A: Tap water is safe to drink throughout South Africa, except in some rural areas. Bottled water is available everywhere for those who prefer.

Q: Are there any special health requirements when traveling in South Africa?
A: Yellow fever shots and certificate are required to enter South Africa if you traveled through the yellow fever belt. If special medication is rewired please have enough to last the duration of the tour. You should also consult your doctor for the best medication if you will be traveling through malaria areas in South Africa. If you do experience any symptoms of tick bite or malaria, consult your doctor immediately. In the summer months you will need to check for ticks if you enter safari areas. Tick bite fever is a serious problem if contracted.

Q: Is South Africa Malaria free?
A: The Western Cape to Eastern Cape, along the Garden route is completely malaria free. If families extend their tour towards certain parts of KwaZulu-Natal and Kruger National Park, then malaria precautions should be taken. Big 5 safari options in the Eastern Cape are malaria free and would be a good way to travel from Cape Town to Safari with the family or Group.

Q: Should I take out travel insurance before heading to South Africa?
A: It is advisable to take out adequate travel insurance before departure. Freewalker is a fully insured company.

Q: Is South Africa a good family destination?
A: South Africa is a great family destination and has activities for children of all ages and an incredible variety of family activities. Our family tours usually begin or end in Cape Town and follow the World famous Garden Route. The Garden Route is renowned for having numerous towns along the way with activities such as Whale watching safaris, Great White Shark cage diving, tree top and waterfall ziplining, river cruises, Table Mountain cable car, paragliding, kayaking, diving, snorkeling, coastal hikes, sight-seeing, wine tastings and tours, cultural activities, historical sites, scenic drives and plenty more. We have traveled with families with 3 generations before and it has all been a trip of a life time. Families will be given a list of activities to choose from when inquiring about the tour.

Q: When is the best time to visit South Africa?
A: Summer runs from October to April with days being sunny and plentiful. Winters run between May to August, but temperatures are still good. The majority of our American family tours take place in our winter months as it is quiet season here but the weather is still good enough to get out there each day. Throughout the summer months we find the European travelers frequenting South Africa.

General

Q: Will someone meet us at the airport on arrival?
A: Your Freewalker Guide will be waiting at arrivals to meet you and take you to your accommodation. Your Guide will be with you for duration of your Freewalker tour and make sure that you depart safely.

Q: Is tipping expected and what should I give?
A: It is customary to include a 10% - 15% tip at restaurants and a 10% tip to adventure guides at various activities. Your Freewalker Guide, who will be with you from arrival to departure and ensure that the tour runs smoothly works on between $50 - $100 per day, although that is entirely up to you.

Q: Where can I exchange currency?
A: You will be required to declare all foreign currency when entering/exiting South Africa, therefore we advise that you only exchange money needed for the tours. Money can be exchanged at most airports, banks, shopping centers and even hotels and lodges. The currency in South Africa is the South African Rand. Rands should be used for meals and spending money, as well as adventure activities and tipping, although it is easy to use your credit card at almost any place.

Q: Can I use my credit card in South Africa?
A: All major credit cards, including Visa, American Express, Diners Club, MasterCard, are accepted at most hotels, shops, restaurants and activities. Proof of identification may be requested in some instances and it is useful to carry a passport or some copied proof of identification.

Q: Is the tap water safe to drink?
A: Tap water is safe to drink throughout South Africa, except in some rural areas. Bottled water is available everywhere for those who prefer.

Q: Are there any special health requirements when traveling in South Africa?
A: Yellow fever shots and certificate are required to enter South Africa if you traveled through the yellow fever belt. If special medication is rewired please have enough to last the duration of the tour. You should also consult your doctor for the best medication if you will be traveling through malaria areas in South Africa. If you do experience any symptoms of tick bite or malaria, consult your doctor immediately. In the summer months you will need to check for ticks if you enter safari areas. Tick bite fever is a serious problem if contracted.

Q: Is South Africa Malaria free?
A: The Western Cape to Eastern Cape, along the Garden route is completely malaria free. If families extend their tour towards certain parts of KwaZulu-Natal and Kruger National Park, then malaria precautions should be taken. Big 5 safari options in the Eastern Cape are malaria free and would be a good way to travel from Cape Town to Safari with the family or Group.

Q: Should I take out travel insurance before heading to South Africa?
A: It is advisable to take out adequate travel insurance before departure. Freewalker is a fully insured company.

Q: Is South Africa a good family destination?
A: South Africa is a great family destination and has activities for children of all ages and an incredible variety of family activities. Our family tours usually begin or end in Cape Town and follow the World famous Garden Route. The Garden Route is renowned for having numerous towns along the way with activities such as Whale watching safaris, Great White Shark cage diving, tree top and waterfall ziplining, river cruises, Table Mountain cable car, paragliding, kayaking, diving, snorkeling, coastal hikes, sight-seeing, wine tastings and tours, cultural activities, historical sites, scenic drives and plenty more. We have traveled with families with 3 generations before and it has all been a trip of a life time. Families will be given a list of activities to choose from when inquiring about the tour.

Q: When is the best time to visit South Africa?
A: Summer runs from October to April with days being sunny and plentiful. Winters run between May to August, but temperatures are still good. The majority of our American family tours take place in our winter months as it is quiet season here but the weather is still good enough to get out there each day. Throughout the summer months we find the European travelers frequenting South Africa.

Golf Tours

Q: Will someone meet us at the airport on arrival?
A: Your Freewalker Guide will be waiting at arrivals to meet you and take you to your accommodation. Your Guide will be with you for duration of your Freewalker tour and make sure that you depart safely.

Q: Is tipping expected and what should I give?
A: It is customary to include a 10% - 15% tip at restaurants and a 10% tip to adventure guides at various activities. Your Freewalker Guide, who will be with you from arrival to departure and ensure that the tour runs smoothly works on between $50 - $100 per day, although that is entirely up to you.

Q: Where can I exchange currency?
A: You will be required to declare all foreign currency when entering/exiting South Africa, therefore we advise that you only exchange money needed for the tours. Money can be exchanged at most airports, banks, shopping centers and even hotels and lodges. The currency in South Africa is the South African Rand. Rands should be used for meals and spending money, as well as adventure activities and tipping, although it is easy to use your credit card at almost any place.

Q: Can I use my credit card in South Africa?
A: All major credit cards, including Visa, American Express, Diners Club, MasterCard, are accepted at most hotels, shops, restaurants and activities. Proof of identification may be requested in some instances and it is useful to carry a passport or some copied proof of identification.

Q: Is the tap water safe to drink?
A: Tap water is safe to drink throughout South Africa, except in some rural areas. Bottled water is available everywhere for those who prefer.

Q: Are there any special health requirements when traveling in South Africa?
A: Yellow fever shots and certificate are required to enter South Africa if you traveled through the yellow fever belt. If special medication is rewired please have enough to last the duration of the tour. You should also consult your doctor for the best medication if you will be traveling through malaria areas in South Africa. If you do experience any symptoms of tick bite or malaria, consult your doctor immediately. In the summer months you will need to check for ticks if you enter safari areas. Tick bite fever is a serious problem if contracted.

Q: Is South Africa Malaria free?
A: The Western Cape to Eastern Cape, along the Garden route is completely malaria free. If families extend their tour towards certain parts of KwaZulu-Natal and Kruger National Park, then malaria precautions should be taken. Big 5 safari options in the Eastern Cape are malaria free and would be a good way to travel from Cape Town to Safari with the family or Group.

Q: Should I take out travel insurance before heading to South Africa?
A: It is advisable to take out adequate travel insurance before departure. Freewalker is a fully insured company.

Q: Is South Africa a good family destination?
A: South Africa is a great family destination and has activities for children of all ages and an incredible variety of family activities. Our family tours usually begin or end in Cape Town and follow the World famous Garden Route. The Garden Route is renowned for having numerous towns along the way with activities such as Whale watching safaris, Great White Shark cage diving, tree top and waterfall ziplining, river cruises, Table Mountain cable car, paragliding, kayaking, diving, snorkeling, coastal hikes, sight-seeing, wine tastings and tours, cultural activities, historical sites, scenic drives and plenty more. We have traveled with families with 3 generations before and it has all been a trip of a life time. Families will be given a list of activities to choose from when inquiring about the tour.

Q: When is the best time to visit South Africa?
A: Summer runs from October to April with days being sunny and plentiful. Winters run between May to August, but temperatures are still good. The majority of our American family tours take place in our winter months as it is quiet season here but the weather is still good enough to get out there each day. Throughout the summer months we find the European travelers frequenting South Africa.

Student Travel

Q: Do I need to arrange my own transfer?
A: Transfers are included to select destinations. Freewalker meet you at your accommodation and drop you off after a enjoyable trip. We can arrange different drop off locations on request.

Q: Finance, cards and cash?
A: Local currency: South African Rand (R) Foreign Credit/Debit cards work at all ATM’s. Many establishments do accept Visas and Master Cards, but it is recommended to travel with some cash. The Rand is the only currency accepted in South Africa.

Q: Where can I exchange currency?
A: You will be required to declare all foreign currency when entering/exiting South Africa, therefore we advise that you only exchange money needed for the tours. Money can be exchanged at most airports, banks, shopping centers and even hotels and lodges. The currency in South Africa is the South African Rand. Rands should be used for meals and spending money, as well as adventure activities and tipping, although it is easy to use your credit card at almost any place.

Q: Can I use my credit card in South Africa?
A: All major credit cards, including Visa, American Express, Diners Club, MasterCard, are accepted at most hotels, shops, restaurants and activities. Proof of identification may be requested in some instances and it is useful to carry a passport or some copied proof of identification.

Q: Is South Africa Malaria free?
A: The Western Cape to Eastern Cape, along the Garden route is completely malaria free. If families extend their tour towards certain parts of KwaZulu-Natal and Kruger National Park, then malaria precautions should be taken. Big 5 safari options in the Eastern Cape are malaria free and would be a good way to travel from Cape Town to Safari with the family or Group.

Volunteer at Freewalker

Q: Finance, cards and cash?
A: Local currency: South African Rand (R) Foreign Credit/Debit cards work at all ATM’s. Many establishments do accept Visas and Master Cards, but it is recommended to travel with some cash. The Rand is the only currency accepted in South Africa.

Q: Will there be internet at the accommodation?
A: There is free WIFI provided at the accommodation. All the towns and adventure destinations will have WIFI access unless we go to destinations which are out of reception.

Q: Will someone meet us at the airport on arrival?
A: Your Freewalker Guide will be waiting at arrivals to meet you and take you to your accommodation. Your Guide will be with you for duration of your Freewalker tour and make sure that you depart safely.

Q: Where can I exchange currency?
A: You will be required to declare all foreign currency when entering/exiting South Africa, therefore we advise that you only exchange money needed for the tours. Money can be exchanged at most airports, banks, shopping centers and even hotels and lodges. The currency in South Africa is the South African Rand. Rands should be used for meals and spending money, as well as adventure activities and tipping, although it is easy to use your credit card at almost any place.

Q: Can I use my credit card in South Africa?
A: All major credit cards, including Visa, American Express, Diners Club, MasterCard, are accepted at most hotels, shops, restaurants and activities. Proof of identification may be requested in some instances and it is useful to carry a passport or some copied proof of identification.

Q: Is the tap water safe to drink?
A: Tap water is safe to drink throughout South Africa, except in some rural areas. Bottled water is available everywhere for those who prefer.

Q: Are there any special health requirements when traveling in South Africa?
A: Yellow fever shots and certificate are required to enter South Africa if you traveled through the yellow fever belt. If special medication is rewired please have enough to last the duration of the tour. You should also consult your doctor for the best medication if you will be traveling through malaria areas in South Africa. If you do experience any symptoms of tick bite or malaria, consult your doctor immediately. In the summer months you will need to check for ticks if you enter safari areas. Tick bite fever is a serious problem if contracted.

Q: Is South Africa Malaria free?
A: The Western Cape to Eastern Cape, along the Garden route is completely malaria free. If families extend their tour towards certain parts of KwaZulu-Natal and Kruger National Park, then malaria precautions should be taken. Big 5 safari options in the Eastern Cape are malaria free and would be a good way to travel from Cape Town to Safari with the family or Group.

Q: Should I take out travel insurance before heading to South Africa?
A: It is advisable to take out adequate travel insurance before departure. Freewalker is a fully insured company.

Q: When is the best time to visit South Africa?
A: Summer runs from October to April with days being sunny and plentiful. Winters run between May to August, but temperatures are still good. The majority of our American family tours take place in our winter months as it is quiet season here but the weather is still good enough to get out there each day. Throughout the summer months we find the European travelers frequenting South Africa.

please note

Currency conversion is subject to change at any time.

The conversion seen is based on the current rates available via Google Finance.

This conversion is supplied as a reference only and should not be considered the final price associated with the selected package.